Privacy Policy

SpeakSpanishLive.com has developed a Spanish language program that is taught via online, live video conferencing. In delivering a one-on-one experience that creates incredible results, we are dedicated to protecting the privacy of our customers.

Summary

Our privacy policy describes the data collection methods of SpeakSpanishLive.com. Please contact info@speakspanishlive.com should you question the security of the personal information collected to allow us to deliver our educational language program. Changes may be made to this policy occasionally. We recommend you review this information periodically.

Within our website, we have links to third party entities that are not bound by this privacy policy. SpeakSpanishLive.com does not endorse and is not responsible for the data collection methods and privacy standards of these web sites. Please review the privacy policy of these sites you visit.

When you provide personal information for the purpose of registration and purchase of our language program, we protect your privacy and the data collected according to our stated privacy policy.

Information Collected

For the purpose of registration, payment and coordination of video conference schedules, SpeakSpanishLive.com must collect some personal information through:

  • Registration forms
  • The process of purchasing our language programs
  • Details provided online or offline for the purpose of scheduling video conferences

The data fields we may collect include:

  • Name
  • Age
  • Title
  • Company name
  • Address (Home, Shipping and Billing)
  • Telephone number (Home, Work, Mobile, Fax)
  • E-mail address
  • Credit card information for payment processing
  • Customer research data such as how you heard about us

Personal Information Use and Disclosure

Your personal data may be used for:

  • Personalizing our customer’s experience.
  • Registration.
  • Payment processing.
  • General inquiries.
  • Conducting market research surveys.
  • Discovering how to improve our website, products and services.
  • Sending you updates and information about our products and services. At any time, you can stop the delivery of marketing communications by contacting info@speakspanishlive.com.
  • Resolution of conflict, collection of payments, and disputes, collecting fees, and troubleshooting problems.

The information collected at the time of registration and order is used to process that transaction. This personal information collected is not shared with outside parties unless it is 1. required to complete the order or deliver the services purchased, 2. In accordance with legal and regulatory requirements, or 3. As determined by SpeakSpanishLive.com to protect the rights, safety and property of SpeakSpanishLive.com, our customers using our website and the public.

We also use this information in a collective manner, preventing the identification of an individual user:

  • To create marketing profiles
  • To enhance research and development
  • To monitor site traffic

Cookie Usage and Other Tracking Tools

Cookies are used for enhancing your experience on our website through personalization. A cookie is a small piece of information sent to your computer by our web server so that the website can identify who you are. Potentially included, is information regarding your use of the website, your computer’s IP address and type of browser, demographic data, and the URL of any third party site links used to reach SpeakSpanishLive.com. For the verification of registered users, this may include your email address and name.

The information gathered from the use of cookies may be used for:

  • Personalization of the website in identifying returning users and registered guests
  • Providing enhanced navigation of the site.
  • Monitoring site usage patterns for future development enhancements.
  • Creating demographic profiles.
  • Your web browser can be set to not accept cookies in the event you wish not to participate in helping us improve our site, offers and marketing strategy.
  • Additional information on preventing the storage of cookies on your computer, you may visit http://www.allaboutcookies.org under the “manage cookies” section or review the help menu of your Internet browser.

Security Policy

SpeakSpanishLive.com has taken the necessary steps to help guard against the unauthorized access or use, manipulation, illegal or inadvertent destruction or loss of our user’s data elements. Despite all our efforts in securing your information, there is always some risk involved when completing transactions that involve sending information over the Internet. There is also an element of risk that thieves may find a way to invalidate our security measures.

Data Transfer

The collection and processing of personal Data within the global environment of the Internet, involves the international transmission of Data for processing transactions. Consequently, in browsing the SpeakSpanishLive.com website and participating in electronic communications with us, you recognize and agree to our processing of personal data outside of the country in which you reside, including in the United States.

Data Access

To request a copy or send corrections to the personal information we have collected about you, you may contact info@speakspanishlive.com or write to:

Transition Consulting, LLC
SpeakSpanishLive
2029 Illinois Street
Orlando, Florida 32803
USA

We may charge the allowable fee under applicable law for provision of this information.

Children Under 13

There is no intentional collection of any information from children under the age of 13. In the event a parent or guardian has notified us that any such data elements have been collected, we will immediately commence to delete these data details.

Policy Changes

This policy is effective January 30, 2008. Occasionally, changes may be made to this privacy policy statement as required by changes in our privacy methods to concur with legislation changes, best practice or website enhancements.

Contact Information

Email: info@speakspanishlive.com

Mailing Address:
Transition Consulting, LLC
SpeakSpanishLive.com
2029 Illinois Street
Orlando, FL 32803
USA

SpeakSpanishLive.com is a service organization, designed to provide a new level of fluency in the Spanish language, while bridging the gap between two cultures with so much to offer one another. Learn with us, study with us, live with us, and support a tremendous humanitarian effort! While becoming fluent in the Spanish language, you can make a difference in your own life by helping to save others!! We offer live video training to support your language learning experience.

Questions? Visit our FAQ page for more information.

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